How can we help?
Get help with your trading bots, account settings, or general questions. Our support team is here to assist you 24/7.
Live Chat
Chat with our support team
Email Support
Contact us by email
Documentation
Detailed guides and tutorials
Frequently Asked Questions
Quick answers to common questions
How do I create my first trading bot?
Navigate to the Agents page, click on 'Deploy Agent', select your preferred strategy, and configure the trading parameters. Our step-by-step wizard will guide you through the process.
What risk management tools are available?
We offer comprehensive risk management tools including stop-loss, take-profit, position sizing, and leverage limits. Visit the Risk Management section in Settings to configure these parameters.
How do I connect my exchange account?
Go to Settings > Exchange Connections, select your exchange, and follow the API key setup instructions. We support major exchanges like Binance, FTX, and Coinbase.
What are the subscription plans?
We offer flexible plans starting from Basic to Pro, with features like advanced strategies, higher position limits, and priority support. Visit our Pricing page for detailed information.
Contact Support
Submit a support ticket and we'll get back to you